1. About Vidimost LLC
Vidimost LLC provides security and low-voltage services, including video surveillance, access control, intercom/entry systems, and networking/Wi-Fi support for security devices. Service availability varies by site conditions, scheduling, permits, and third-party vendor requirements.
2. Website use
The website is provided for informational purposes. You agree not to misuse the website, attempt unauthorized access, disrupt service, or use the website for unlawful purposes. We may update or remove content at any time.
3. Estimates and proposals
Estimates may be provided verbally or in writing. Unless explicitly stated otherwise in writing, estimates are non-binding and may change based on site conditions, scope changes, hidden infrastructure, code requirements, or vendor pricing/availability.
- Final scope and pricing are confirmed in a written proposal, work order, or contract.
- Customer-requested changes may result in change orders and additional charges.
- Quoted timelines are estimates and can be impacted by access, permits, inspections, and vendors.
4. Customer responsibilities
To perform work safely and efficiently, you agree to provide reasonable access and cooperation, including:
- Timely access to rooms, closets, rooftops, and required spaces.
- Relevant building rules, schedules, and contact persons.
- Working internet/network access when required for configuration and testing.
- Approvals from property management/HOA/board where needed.
- Disclosure of known issues (water leaks, asbestos, unsafe wiring, etc.).
5. Scheduling, cancellations, and access delays
Missed appointments, denied access, or delays caused by customer access restrictions may require rescheduling and could result in additional charges (for example, return trips or extended labor time), as allowed by applicable agreements.
6. Third-party products and services
Projects may rely on third-party products (manufacturers, software platforms, cloud services) and third-party contractors (elevator, gate, ISP, electrical, locksmiths). We are not responsible for third-party performance, outages, licensing changes, or policy changes.
7. Warranty and limitations
Product warranties are provided by manufacturers unless we explicitly provide a separate written warranty. Labor warranty (if any) and terms are defined in the project agreement or work order.
Because each site is different, we do not guarantee outcomes that depend on factors outside our control (existing wiring quality, ISP/network stability, power quality, building construction, user practices, third-party platforms).
8. Payments, deposits, and late fees
Payment terms are defined in the proposal or invoice. Deposits may be required for equipment orders or project scheduling. Late payments may be subject to reasonable late fees, collection costs, or service suspension as permitted by law and the applicable agreement.
9. Safety, codes, and life-safety
Some door hardware (including many magnetic locks) is designed as fail-safe, meaning doors may unlock during power loss to comply with life-safety requirements. We design systems with safety, code, and best practices in mind, but final compliance may require inspections, permits, and coordination with building authorities or fire/life-safety professionals.
10. Limitation of liability
To the maximum extent permitted by law, Vidimost LLC is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, business interruption, or lost data. Our total liability for any claim related to services or website use is limited to the amount paid to us for the specific service that gave rise to the claim, unless a different limit is required by law or stated in a written agreement.
11. Privacy
Use of this website is also subject to our Privacy policy. For privacy information, please see https://vidimost.us/privacy.
12. Intellectual property
Website content, logos, and materials are owned by Vidimost LLC or used with permission. You may not copy, reproduce, or distribute content without written permission, except where legally permitted.
13. Changes to these Terms
We may update these Terms periodically. Updates are effective when posted on this page. Continued use of the website after changes constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms:
Email: info@vidimost.us
Phone: (872) 254-5015